Jensen M. and Walker D. (2001) Telecentre Technology,  in Latchem C. and Walker D.(eds) Telecentre: Case Studies and Key Issues, The Commonwealth of Learning

online: http://www.col.org/telecentres/chapter%2019.pdf

The chapter discusses the range of technology options and technology issues that need to be considered in planning and developing technology for telecentres. It covers determining the users’ needs and the applications to meet those needs, putting the infrastructure in place, and selecting, installing, managing and maintaining the various technological components of a telecentre system.