Jensen M. (2001) Technology and Infrastructure for Telecenters: Combining Best Practice with New Developments, in Journal of Development Communication: Special Issue on Telecenters 12[2]

online: http://ip.cals.cornell.edu/commdev/documents/jdc-jensen.doc

The author categorizes the kinds of technologies required by a telecentre to provide its services:

1. the telecommunication network, which will provide voice, fax and Internet connections,
2. the service management system,
3. the computer systems, which provide the user with access to the Internet and other computer-based applications, and
4. the power supply.

And he provides telecentre taxonomy, based on the technology they have:

1. Micro Telecentres: are small standalone multi-function appliances, usually located in a public space or at a shop or other business.  They are usually pay-phones with a built-in web browser and possibly a smart card reader and a receipt printer. Others are basically a PC housed in a specially designed case that may provide outdoor protection and coin or bill operation.
2. A Mini Telecentre: will usually offer a single phone line (possibly mobile cellular) with a three-in-one scanner/printer/copier, a fax machine and a PC with a printer, Internet access and a call meter.      
3. A Basic Telecentre usually would offer more phones, a fax machine, photocopier, several PCs with a printer, and Internet access and perhaps a scanner or a call management system.
4. A Full Service Telecentre would likely contain most of the following: many phone lines and multi-media PCs with Internet access, a high-volume black and white printer, a colour printer, scanner, digital camera, video camera, a TV, an overhead projector, a photocopier, a laminator, meeting rooms, and a telediagnostic and video conferencing room.

Finally the author describes the kind of technology needed to implement a Multiporpuse Community Telecentre.