Hudson H.E. (1999) Design research for telecentre evaluation, in Gomez R., Hunt P., Lamoureux E. (eds) Telecentre Evaluation and Research: a global perspective, Ottawa: IDRC

Online: http://www.idrc.ca/telecentre/evaluation/nn/20_Des.html

The article provides a framework to evaluate telecentres. It describes the difference between formative and summative evaluation, it sets the steps to plan the evaluation, it gives some hints for the research design process, and it stresses the importance of local content and sustainability.